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Take recorded statements from the
insured and any other witnesses. |
 |
Obtain Police/Fire reports and
interview those involved in the emergency response. |
 |
Verify the facts of the loss as
supplied by the insured and/or investigative agency. |
 |
Conduct an area canvas to locate
any additional witnesses. |
 |
Document the scene of the loss
via photography or diagrams. |
 |
Conduct background checks of the
insured or witnesses through public records and interviews. |
 |
Identify a claim as part of an
organized insurance fraud ring. |
 |
Document each investigation with
accurate reports. |